|
1. The Financial Services Authority (FSA) |
|
The FSA is the independent watchdog that regulates financial
services. It requires us to give you this document. Use this information to decide if our services are right for you.
|
|
2. Whose products do we offer? |
|
Insurance |
|
[P] |
We offer products from a range of insurers for:
Pure Protection
Income Protection
|
|
[P] |
We only offer products from a limited number of insurers
for:
Household Insurance
Payment Protection |
|
|
Ask us for a list of insurers we offer insurance from. |
|
[ ] |
We only offer products from a single insurer. |
|
Mortgage |
|
[P] |
We offer mortgages from the whole of the market
|
|
[ ] |
We only offer mortgages from a limited number of lenders. |
|
[ ] |
We only offer mortgages from a single lender. |
|
3. Which service will we provide
you with? |
|
Insurance |
|
[P] |
We will advise and make a recommendation for you after
we have assessed your needs for:
Pure Protection
Household Insurance
Payment Protection
Income Protection
|
|
[ ] |
You will not receive advice or a recommendation from
us.
We may ask some questions to narrow down the selection
of products that we will provide details on. You will then need to make your own choice about how to proceed.
|
|
Mortgage |
|
[P] |
We will advise and make a recommendation for you after
we have assessed your needs.
|
|
[ ] |
You will not receive advice or a recommendation from
us.
We may ask some questions to narrow down the selection
of products that we will provide details on. You will then need to make your own choice about how to proceed.
|
|
4. What will you have to pay
us for our services? |
|
Insurance |
|
[ ] |
A fee
|
|
[P] |
No fee |
|
|
You will receive a quotation which will tell you about
any other fees relating to any particular insurance policy.
|
|
Mortgage |
|
[P] |
No fee
|
|
|
We will be paid commission by the lender. |
|
[ ] |
A fee at consultation |
|
[ ] |
A fee when you apply for your mortgage |
|
[ ] |
A fee when your mortgage is offered |
|
[ ] |
A fee when your mortgage completes |
|
|
You will receive a key facts illustration when considering
a particular mortgage,which will tell you about any fees relating to it. |
|
5. Who regulates us? |
|
Chester Mortgage Centre is an appointed representative
of Network Data Ltd, Botleys Mansion, Stonehill Road, Chertsey, Surrey, KT16 0AP which is authorised and regulated by the
Financial Services Authority. Network Data Ltd’s FSA Registration number is 300391.
Network Data Ltd’s permitted business is:
Pure Protection - Term Assurance, Critical Illness, Family
Income Benefits
Payment Protection - Mortgage Payment Protection
Income Protection
General Insurance - Buildings & Contents
Mortgages
(Buy to Let Mortgages are not regulated by the FSA)
You can check this on the FSA’s Register by visiting
the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
|
|
6. What to do if you have a
complaint |
|
If you wish to register a complaint, please contact us:
In writing; Write to Complaints Department, Network Data
Limited, Botleys Mansion, Stonehill Road, Chertsey, Surrey KT16 0AP.
By phone; Telephone - 01932 875883
If you cannot settle your complaint with us, you may
be entitled to refer it to the Financial Ombudsman Service.
|
|
7. Are we covered by the Financial
Services Compensation Scheme (FSCS) |
|
We are covered by the FSCS. You may be entitled to compensation
from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100%
of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Mortgage advising and arranging is covered for 100% of
the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000
Further information about compensation scheme arrangements
is available from the FSCS.
|
